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Customer Service Phone Failure

Photo by Glen Green Customer Service failure as encountered through Best Buy (and others): When the automated phone system asks for your account number before passing you to an operator who then...

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LinkedIn Sit Tight

LinkedIn.com's site maintenance screen, "Sit Tight" I just encountered this odd site maintenance screen on LinkedIn. I like the imagery.   The post LinkedIn Sit Tight appeared first on Glen Green Pro.

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Three quick tips for a successful CRM implementation

1) Executive buy-in. – Good things happen to organizations with support from the top. 2) Train for communication and prioritize it above technology. Form follows function. Specifically strive for...

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Ritz Camera Loses Their Touch

I’ve started evaluating getting a new pocket sized point and shoot for the occasions when I don’t feel liking toting the brick that is my DSLR. I stopped into a local Ritz Camera store and scanned the...

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